Last updated: [Jan 2025
This privacy notice for Thomas Built Homes (“Company”, “we,” “us,” or “our”) describes how and why we collect, store, use, and share (“process”) your personal information when you use our website (https://thomasbuilthomes.com/) or otherwise interact with us (e.g. through contact forms, phone calls, SMS).
1. Information We Collect
We may collect and process the following data when you use our services or contact us:
Information you provide directly: name, email address, phone number, mailing address (if relevant), project / inquiry details (e.g. home build requests), and any content you submit through contact or inquiry forms.
Automatically collected information: IP address, browser type, device information, geographic region, and browsing activity on our website (for analytics, performance, and security purposes).
Communication data: records of communications (emails, SMS/text messages, phone calls) between you and us, if you contact us or opt-in to receive SMS or other updates.
2. Use of Information
We may use your information to:
Respond to your inquiries, provide quotes or estimates, discuss and plan custom home builds.
Send transactional or informational messages (e.g. project updates, appointment confirmations, status updates) via email or SMS — but only if you explicitly opt-in.
Improve and personalize our services, website content, and user experience.
Comply with legal obligations or protect our legal rights.
3. SMS / Messaging Notice
If you provide your phone number and consent to receive SMS messages, we may use it to send you updates, alerts, appointment reminders, or marketing content about our services. Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying “STOP” to any SMS message or contacting us directly.
Opt-in Consent: We will only send SMS messages to you if you have given explicit consent via a checkbox or equivalent opt-in method when submitting your information.
We will not sell, rent, or share your phone number or SMS-consent data with any third parties, except for our SMS/message service providers.
4. Data Sharing & Third Parties
We do not share, sell, or rent your personal information to unrelated third parties. We may share information with service providers or subcontractors only as required to fulfill your services or communications (e.g. SMS gateway, email providers).
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
Depending on your jurisdiction, you may have rights such as: accessing your personal data, requesting corrections, deleting your data, or opting out of communications. To exercise these rights or for privacy-related inquiries, please contact us at: [Insert contact email or mailing address].
7. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you by posting the updated version on this website. Changes become effective upon posting.